1. Information We Collect

Personal Information

When you register and use our intermediary service, we may collect:

• Name, email address, and contact information
• Date of birth and identity verification documents
• Payment information and banking details
• Username and account credentials
• Communication preferences

Betting and Transaction Information

As we facilitate betting services through Pacific Racing, we collect:

• Betting instructions and preferences
• Transaction records for deposits and withdrawals
• Commission fee transactions
• Betting history and outcomes (from Pacific Racing)
• Financial account balances

Usage Information

We automatically collect information about how you use our intermediary service:

• Login times and session duration
• Device information and IP address
• Browser type and operating system
• Pages visited and features used

Cookies and Similar Technologies

We use cookies and similar tracking technologies to:

• Remember your preferences and settings
• Analyze service usage and performance
• Provide personalized content
• Enhance security and prevent fraud

2. How We Use Your Information

We use the information we collect to:

• Provide intermediary services to access Pacific Racing's betting platform
• Process your betting instructions and forward them to Pacific Racing
• Facilitate deposits, withdrawals, and commission transactions
• Verify your identity and prevent fraud
• Communicate with you about your account and our services
• Comply with legal and regulatory requirements
• Improve our intermediary services and develop new features
• Provide customer support and resolve issues
• Send service-related communications

3. Information Sharing

Given our role as an intermediary, we may share your information with:

Pacific Racing Betting Shop

• Betting instructions and customer identification as required for bet placement
• Transaction information for bet settlement
• Compliance information as required by the licensed operator

Service Providers

• Payment processors and financial institutions
• Identity verification services
• Customer support and communication platforms
• Cloud hosting and data storage providers

Legal Requirements

• National Gaming Control Board when required
• Other regulatory authorities and government agencies
• Law enforcement when required by law
• Courts and legal proceedings
• Anti-money laundering and fraud prevention agencies

4. Legal Basis for Processing

We process your personal information based on:

• Contractual necessity: To provide our intermediary services
• Legal obligations: To comply with gaming regulations and anti-money laundering laws
• Legitimate interests: To prevent fraud and improve our services
• Consent: For marketing communications and optional features

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information:

• Encryption of sensitive data in transit and at rest
• Regular security audits and assessments
• Access controls and authentication systems
• Employee training on data protection
• Secure data centers and infrastructure
• Compliance with Pacific Racing's security requirements

6. Data Retention

We retain your personal information for as long as necessary to:

• Provide our intermediary services to you
• Comply with legal and regulatory obligations
• Resolve disputes and enforce our agreements
• Prevent fraud and maintain security
• Meet Pacific Racing's record-keeping requirements

Typically, we retain account information for 7 years after account closure to comply with Papua New Guinea financial and gaming regulations.

7. Your Rights

You have the following rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you
• Rectification: Request correction of inaccurate or incomplete information
• Erasure: Request deletion of your personal information (subject to legal and operational requirements)
• Portability: Request transfer of your data to another service provider
• Restriction: Request limitation of how we process your information
• Objection: Object to certain types of processing
• Withdraw consent: Withdraw consent for processing based on consent

8. International Data Transfers

Your information may be transferred to and processed in locations necessary for our intermediary services. We ensure appropriate safeguards are in place to protect your information during such transfers.

9. Children's Privacy

Our intermediary services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children under 18.

10. Service Communications

We may send you service-related communications about:

• Account updates and betting transaction confirmations
• Changes to our intermediary services
• Important regulatory or legal notices
• Security alerts and fraud prevention notices

11. Third-Party Services

Our platform may contain links to Pacific Racing's services and other third-party websites. We are not responsible for the privacy practices of these external sites.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new policy on our platform and updating the "Last Updated" date.

13. Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us through:

• Email: privacy@bmxbetting.com
• Support ticket system on our platform
• Phone: +675 [Phone Number]
• Postal address: [Company Address], Papua New Guinea